WHO WE ARE

At Infernozilla, we take great pride in helping over 105 phenomenal games/studios which includes prolific titles such as Escape from Tarkov, Ready or Not, Black Mesa, Deceit and Walk About Mini Golf to name a few.

Operating since 2016 out of Dallas, Texas, to a now fully fledged global team who have been forged through decades of combined experience. We understand nuance, and have worked with all types of games from FPS to strategy and VR. Having worked with solo indie developers to large studios of 100+ employees, our team brings the heat and will spark passion and interest in your game and overall brand.

Your success is our success and we are committed to exceptional service, whether it’s stoking the fire of your community, attracting invested fans or making waves on social media. We are passionate gamers first and industry experts second, and we understand what attracts the right audience for your game through influencer outreach, grassroots marketing or any angle that will elevate the success of your game.

OUR SERVICES

Community Management

You got that community boom happening? Or perhaps you are looking for that boom to happen? We will handle your daily management of all communities, including Discord, Forums, Steam, Reddit, and more! That includes building hardcore fans into volunteer staff to serve the community, and to act as that voice between developers and players. Not to mention, we also love to create and host various online community events to keep things exciting. Closed betas/testings, negative Steam reviews management, game festivals, crisis management, etc, we have done so many of them successfully!

Social Media Management

We got you covered for all your social media needs! We will manage your favorite platforms, including Facebook, Twitter, Instagram, TikTok, and more. We respond to as many, if not all, new posts and comments, curate and publish engaging content, and respond promptly to fans' DMs.

Marketing

We get it...marketing can be a real pain. We know it can be super frustrating when it’s not in your usual wheelhouse and with 1000 possibilities in front of you. It stands to say, though, that a great game without an audience is no game at all! That’s where we come in to promote your game through the press, influencers (paid and organic), and social media digital marketing such as ads and all that jazz. We build and customize your marketing plan around your budget, timeline, and specific qualities instead of a one-size-fits-all approach.

Limited or Full Customer Support

As we focus most of our attention on elevating your game as a whole through community and social media management, we typically do not handle customer support. However, on a case-by-case basis, we don’t mind responding to technical and support issues, help you implement ticket systems, and create various known issue sticky notes through our community management services. But let’s say you do have a good problem of a large audience with hundreds, if not thousands of tickets coming in. In this case, we will help you to assign and manage fully trained live or offline support agents, including building structures and support center managers.

Crowd Localization

Traditional localization services can work fine, but they tend to get expensive and translated by individuals who never played games, which can lead to not even understanding terminologies and gamers' culture. What if your game gets translated by not only gamers but those who are your most loyal fans? At Infernozilla, we utilize your community to translate your game into the languages where your project is the most popular. What if we told you it was possible to translate your game within 1.5 months, at a cost of $500 translating over 1.8 million words, resulting in 35 new languages for the game? Well, we assure you, it can be done because we have done it before for Black Mesa! It’s important to note though that this only works with games that have a decently sizable community that would be willing to go the extra mile. We know how to do it effectively, and we don't get paid until you get the results.

Publishing

To ensure we are providing the best quality service to our clients, we are very selective on who we work with, and even more so with publishing agreements. However, we have been known to budge here and there for specific projects, providing them with complete publishing services. You will find that we operate a bit differently from your average publishing agreements and only take a couple of projects in a year. So if this is something you are looking for, pitch us your game!

Website Design & Development

Our website is proof of our work, and we are proud of it! Love what you see here, and you fancy something of this caliber without breaking the bank? Allow us to exceed your expectations! We do not get paid until you love the design and the development begins. Allow us to bring our web design, development, and marketing expertise to your favor.

Consultation, Coaching, and Miscellaneous

On top of all our standard services, we still got a lot of tools in that belt. Sometimes you just want a little bit of guidance and not a packaged "done-for-you service", and that's totally cool; we still got you. We offer weekly, regular meetings and training services in the areas we know best to help you become the best too! Or maybe you are looking for something specific, and you have not seen it mentioned in our other services? Reach out to us; worst-case scenario, you will end up making new friends in the industry

Our Clients

Testimonials

"Walkabout Mini Golf started as a solo project back in 2020, and the growth of the game and the growth of the team wouldn't of been possible without that early support of Infernozilla for the first year and a half. They really helped establish and grow the community, and cultivate the vibe as one of the most positive places in VR. Everything from Community Management, Social Media, Special Promotions, Influencer Outreach and graphic design - they handled day in and day out, in being really responsive and really helped teach us a lot on how to cultivate a community."

David Wyatt Head of Communications & Business Strategy - Mighty Coconut, Walkabout Mini Golf

"They have been a total game-changer for our operations…I cannot imagine running this studio without them…I cannot recommend them highly enough to any other studio that is considering bringing them on. Everything from responding to reviews, to troubleshooting support, to marketing and social media ideas - these guys really do everything. It’s absolutely incredible."

Jonathan Cox COO - EEK! Games, House Party

"The team has expanded us to social media platforms that we simply wouldn’t have had the bandwidth to manage without them... It doesn’t feel like we’re outsourcing our community to Infernozilla, it feels like they are part of the team, and they’re working to make the community the best that it can be."

Adam Engels CEO - Crowbar Collective, Black Mesa

"Infernozilla has been absolutely indispensable when it comes to our social media outreach and management. Especially with our Discord, because we are a small team of 6 people. It's always a good thing to have someone to work with you and your team to help build a community around your game."

Mateus Trigueiro Co-Owner - Studio Bravarda, Extremely Powerful Capybaras

"Our Discord went from absolutely not in any way shape or form professional, to very professional immediately. Infernozilla went way above and beyond the call of duty in that regard. Trusting somebody to represent your life’s work is a big deal and what I look for is a very human and personal experience, and that is what I got from Natalino."

Enrique Dryere CEO - Triple.B.Titles, Popup Dungeon
See more testimonials
Awards

Awards

Nyx Awards Logo

6 Grand, 8 Gold, 3 Silver

Muse Awards Logo

4 Platinum, 12 Gold

The Communicator Awards Logo

1 Excellence, 8 Distinction

Vega Awards logo

11 Platinum, 2 Gold

1 Platinum, 1 Gold, 1 Honorable Mention

Hermes Creative Awards Logo

6 Platinum, 6 Gold

Blog

Blogs

Mastering your first job interview blog header

Mastering Your First Job Interview: A Guide for Aspiring Game Industry Professionals

Publish date: October 20, 2023

If you’ve already dipped your toes in the job market by looking for an opportunity within the gaming industry or feeling defeated after months of not landing your dream role, we understand. We’ve all been there and gone through the same morale-crushing process. We want to run through some of the most common hurdles we’ve collected from our own experiences and what we’ve seen with the many candidates who have applied to work with Infernozilla. Whether you have professional experience and a degree of familiarity with the entire process or are just starting out, you’ll have something to take away.

Read More
Blog banner on the relevance of influencer marketing

Is Influencer Marketing still relevant?

Publish date: September 19, 2023

    Is influencer marketing really dying? With a stark decline from the peak 6.5 million viewers for Twitch back in 2020 during the pandemic to Youtube also dropping 12.4% since 2020 as it also saw notable losses in total hours streamed and concurrent viewership. Of course, markets will always ebb and flow, but some in the industry do tend to interject by stating that the streaming industry is on a steady decline, and thus utilizing this market isn’t what it’s cracked up to be. We will review these insights with a steady hand and use real-life examples of why some may think they’re soothsaying on the viability of influencer marketing.

Read More
Ready or Not officer alongside a Steam Award

Why you should pursue the Steam Awards and how it starts with Community

Publish date: May 11, 2023

Conceived back in 2016, the Steam Awards has remained a somewhat noteworthy event on any PC gamer’s year-end calendar. Often perceived as just a means to grow your Steam trading cards selection and collect more badges, this is a strong opportunity for any indie game developer to gain recognition and compound on any marketing efforts to get more eyeballs on your title. With one of our long term clients; Ready or Not recently becoming finalists for the “Better with Friends” award, we unpack the value here and share some pointers on how they achieved this.

Read More
Digital Footprint blog header

What kind of digital footprint do you have?

Publish date: April 21, 2022

Today’s gamers are showing more interest in connecting online with each other than ever before. They will eagerly announce their interest in games on social media and actively search for similar content from others that suit their interest.

Read More
Mastering your first job interview blog header

Mastering Your First Job Interview: A Guide for Aspiring Game Industry Professionals

Publish date: October 20, 2023

If you’ve already dipped your toes in the job market by looking for an opportunity within the gaming industry or feeling defeated after months of not landing your dream role, we understand. We’ve all been there and gone through the same morale-crushing process. We want to run through some of the most common hurdles we’ve collected from our own experiences and what we’ve seen with the many candidates who have applied to work with Infernozilla. Whether you have professional experience and a degree of familiarity with the entire process or are just starting out, you’ll have something to take away.

Read More
Blog banner on the relevance of influencer marketing

Is Influencer Marketing still relevant?

Publish date: September 19, 2023

    Is influencer marketing really dying? With a stark decline from the peak 6.5 million viewers for Twitch back in 2020 during the pandemic to Youtube also dropping 12.4% since 2020 as it also saw notable losses in total hours streamed and concurrent viewership. Of course, markets will always ebb and flow, but some in the industry do tend to interject by stating that the streaming industry is on a steady decline, and thus utilizing this market isn’t what it’s cracked up to be. We will review these insights with a steady hand and use real-life examples of why some may think they’re soothsaying on the viability of influencer marketing.

Read More
Ready or Not officer alongside a Steam Award

Why you should pursue the Steam Awards and how it starts with Community

Publish date: May 11, 2023

Conceived back in 2016, the Steam Awards has remained a somewhat noteworthy event on any PC gamer’s year-end calendar. Often perceived as just a means to grow your Steam trading cards selection and collect more badges, this is a strong opportunity for any indie game developer to gain recognition and compound on any marketing efforts to get more eyeballs on your title. With one of our long term clients; Ready or Not recently becoming finalists for the “Better with Friends” award, we unpack the value here and share some pointers on how they achieved this.

Read More
Digital Footprint blog header

What kind of digital footprint do you have?

Publish date: April 21, 2022

Today’s gamers are showing more interest in connecting online with each other than ever before. They will eagerly announce their interest in games on social media and actively search for similar content from others that suit their interest.

Read More